DALTON AUDIO INC PRIVACY POLICY

Effective date: December 1, 2023

To make our data collection practices easier to understand, we have provided some brief summaries of our Privacy Policy. Please read our entire Privacy Policy to fully understand our practices and how we handle your information.

1. The Information We Collect

Information you provide directly to us

When you use our Services, you may provide certain information to us. For example, when you post comments, photos, or videos, participate in surveys or research, or communicate with us. Some common categories include:

  • Contact information: Name, address, telephone number, and email address.
  • Customer service interaction information: Messages submitted through online forms/email, and recordings of interactions with personnel.
  • Surveys and sweepstakes data: Interests, preferences, demographic data (e.g., gender), photos, videos, and fulfillment details.
  • Employment application information: Background information, qualifications, and employment history when applying for a job.

Information we collect automatically through technology

When you use our Services, we may automatically collect certain information using cookies and third-party technologies:

  • Website and Email usage: IP address, browser language, location data, hardware attributes (device IDs, OS), referring/exit URLs, clicked links, files downloaded, pages viewed, time spent, search terms, date/time of access.
  • Product & Software usage: Serial number, operating system version, MAC address, software version, battery life, error logs, system updates, and assigned device names.
  • Connected network & devices: Internet connection type, ISP, IP address, SSID, wireless signal strength, unique identifiers, OS, and browser type.

Information we collect from other sources

We may receive information about you from business partners, marketers, analysts, and social network services (e.g., Amazon Alexa, Google Assistant, Facebook) depending on your settings and their data practices.

Public forums

Any information you submit through public features (forums, social media, product reviews) is not confidential and may be publicly displayed or used by Dalton Audio Inc in marketing materials.

De-identified data

We may de-identify information so it cannot reasonably identify you or your device. Our use and disclosure of de-identified information is not subject to any restrictions under this Privacy Policy.

2. Online Analytics and Advertising

Online analytics

We may use third-party analytics services (e.g., Google Analytics, Adobe Analytics) to understand how users arrive at and interact with our Services. You can opt-out of Google Analytics by installing a browser opt-out add-on or adjusting Google Ads Settings.

Online advertising

We do not serve third-party ads on our Services. However, we work with advertising partners to deliver tailored Dalton Audio Inc advertisements to you across different online platforms using cookies, pixel tags, and matched identifiers.

3. How We Use Your Information

Dalton Audio Inc uses collected information for the following purposes:

  • To provide requested services, subscriptions, customer support, or streaming integrations.
  • To communicate product/software updates and policy changes.
  • For marketing, promotions, and upcoming event announcements.
  • To personalize and customize content for your experience.
  • To improve Services, detect bugs, perform research, and test new products.
  • For business operations, employment applications, security, fraud prevention, and legal compliance.
  • To recognize a user across multiple touchpoints, browsers, and personal devices.

4. Legal Bases for Processing Data

Where required by law, our legal grounds for processing your information include:

  • Contractual obligations: To perform services requested under a contract or terms of service.
  • Legitimate interests: Operating our business, securing Services, defending legal rights, preventing fraud.
  • Legal compliance: Tax, auditing, and regulatory requirements.
  • Consent: Where you have explicitly given consent for a specific purpose.